Listening to one episode of the show as the interview came recommended in the industry circles I’m in and after 10 minutes, I’m done… The guest is great and the topic is fascinating, but the constant “yea… yea… mhmm… yea” from the host (while the guest is speaking) is beyond annoying. Maybe it’s a marketing thing?

So thankful for all of the learnings, entertainment, and knowledge sharing with this channel. Paula does an amazing job of pulling together those with a passion for loyalty, asking the right questions, and spreading knowledge around the globe!!

One of the best podcasts out there about loyalty, customer, experience, and related concepts!

This podcast is really refreshing and something I haven't seen. I really enjoyed episode #29. The tips and stories are really insightful. Looking forward to more content!

Considering how big the loyalty marketing industry is, there's surprisingly little social media activity around it. Paula's podcast provides a fresh insights into the ever-changing business of loyalty with industry veterans. Highly recommend for professionals in this area of expertise.